Shipping Options
We understand that getting your order on time is crucial. That’s why we offer multiple shipping options tailored to your needs, including both standard and express delivery. The costs and estimated delivery times will depend on your location and the shipping method you choose. All these details will be presented at checkout, so there are no surprises.
Order Processing
We aim to process orders swiftly, typically within 5-7 business days. As soon as your order is on its way, you’ll get a confirmation email along with tracking information. This way, you can follow your package every step of the way.
International Shipping
Yes, we do ship internationally! If you’re outside of our main shipping regions, we’re happy to serve you. However, please keep in mind that international orders may incur customs duties and taxes, which are the responsibility of the recipient. These fees are determined by your country and are not within our control.
Shipping Costs
Shipping fees are calculated based on the weight and destination of your order. We make sure all costs are transparent and displayed upfront during checkout, so you know exactly what you’re paying for.
Lost or Damaged Items
Your satisfaction is our top priority. If your order happens to get lost or damaged in transit, please don’t hesitate to reach out to us at info@sundarbans.com. We’ll work with you to resolve the issue as quickly as possible. Your peace of mind matters to us!