Introduction
Welcome to Sundarbans. By browsing, interacting with, or purchasing on our website, you’re agreeing to these terms and conditions. We encourage you to read them carefully because they outline your rights and responsibilities while using our services.
Use of Our Website
You’re welcome to explore our site and use it for its intended purpose—finding great products. However, we expect you to play by the rules. This means using our website only for lawful reasons and avoiding any actions that might disrupt our services or compromise the security and experience of other users. We take security seriously and trust you do too.
Product Information
We put a lot of effort into making sure the information on our products is spot-on. However, sometimes errors can slip through the cracks. If there’s an error in the description, pricing, or availability, we reserve the right to correct it without prior notice. Your trust matters to us, and we want to make sure you have the most accurate and up-to-date information possible.
Pricing and Payment
All prices are listed in Rupees and are subject to change without notice. When you decide to buy, payment must be completed in full at checkout. We accept various payment methods, including Net Banking, UPI, cards, for your convenience. Rest assured, your payment information is handled with the utmost security and confidentiality.
Shipping and Delivery
We know how important it is to get your order on time. We offer several shipping options tailored to your needs, and delivery times are estimated based on your location. Remember, these are estimates, and unforeseen delays may occur. Shipping costs will be calculated at checkout, so there are no surprises.
Returns and Refunds
Your satisfaction is our priority. If you’re not happy with your purchase, don’t worry—we’ve got you covered. You can return your item within 1-2 days of receiving it for a refund or exchange. Make sure to check our Refund and Returns Policy for the specifics. We want you to love what you buy!
Intellectual Property
All the content on our website—whether it’s text, images, logos, or design—is owned by Sundarbans and protected by intellectual property laws. We’re proud of our content, and we kindly ask that you respect our rights. This means no copying, reproducing, or distributing our materials without our explicit written consent.
Limitation of Liability
While we strive to provide you with the best possible experience, there are things beyond our control. Sundarbans will not be held responsible for any damages that result from using our website—this includes direct, indirect, incidental, punitive, or consequential damages. We’re here to help you, but we’re also clear about the limits of our responsibility.